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Preparing for a negotiation when a lot is on the line can elicit a tremendous amount of fear and negative thinking. This kind of thinking can mean the negotiation is lost before the salesperson has even started to prepare for it. The first war to be won is the battle inside [...]
The art of persuasion is a powerful tool for entrepreneurs. It can help you land new clients, hire the best employees and form new business relationships. Persuasive people are likeable and influential because they put the needs of others above themselves. When you genuinely try to understand another person’s background and motivation, [...]
On the eve of Christmas Eve, otherwise known as the Obamacare enrollment deadline, it seems fitting to ask why those who support and defend the free markets seem so afraid to embrace the moral foundation of their arguments. It has been a tough year for capitalists and business owners. Obamacare [...]
Social media has come a long way from the days of Friendster and Myspace. With the introduction of Facebook, Twitter, LinkedIn, Pinterest, Google Plus and so many other newer platforms, it has become as much a professional staple as a personal one. So, how is it possible that so many [...]
The definition of faith in the truest sense of the word expands far beyond a belief in God or an acceptance of heaven or hell. If I take a plane to Hawaii from Chicago, which I do twice a year with my family, while I might pray before we take [...]
The definition of faith in the truest sense of the word expands far beyond a belief in God or an acceptance of heaven or hell. If I take a plane to Hawaii from Chicago, which I do twice a year with my family, while I might pray before we take [...]
I started my first business online with faith being as much a part of my success as a keyboard and Netscape. It was in the '90s, when Overture was the biggest pay per click platform and AOL reminded me hourly, "You've got mail!" With no clue how to get back [...]
A recent article I did on my blog created quite a stir. It's not very often that a corporate business owner refers to a customer as an 'idiot.' Now before you get yourself in a tizzy, please note that the example given is the extreme rarity, but it is so critical to understand in this day [...]
Let’s face it, today’s consumer (read: buyer) has changed a lot. Customers seem to know more than ever before about your products and services. In this reversal of traditional customer engagement, the paradigm of teaching your customers about what you do has flipped and now customers walk through the door [...]
Social media has been traditionally known for it's "soft selling" approach, meaning most users are not online for the sole purpose of shopping and, therefore, they must be persuaded in a different way. What does that mean for you? How do you "sell" through social media without causing your followers [...]
Social media can be an extraordinarily effective marketing medium, but it can also be a tremendous time sink for brands that focus on the wrong priorities. Many marketers religiously monitor their Facebook followers, retweets and other popular social media data, but there are other metrics that are even more important [...]
The entrepreneurial life is busy. You spend an long hours growing your business and serving your customers. On top of all of that, you have the normal responsibilities of life. You throw in a family, and it seems like there’s not enough time in each week. You have to stay ahead of [...]